Questions, answered honestly.

If you don't see your question here, ask us directly. We'd rather answer it than make you guess.

General

Q: What makes Cubency different from other digital marketing agencies?

A: We research your business before we recommend anything. Most agencies lead with a channel or a package. We start by understanding how your business actually works, then build a plan around that.

Q: What services does Cubency offer?

A: Five: Growth Strategy & Insights, Organic Growth, Paid Growth, Creative Solutions, and Digital Experience & Web Solutions. You can start with one or combine several, depending on what your business needs.

Q: Where is Cubency based, and who do you work with?

A: We're based in Bangladesh and work with businesses globally, with real experience across ecommerce and D2C brands, B2B and SaaS companies, EdTech, and apparel and fashion manufacturing and buying.

Pricing & Proposals

01

Q: Why doesn't Cubency publish pricing?

A: Because a published price assumes every client needs the same thing, and most don't. We scope every proposal around your actual objectives, complexity and timeline, so the price reflects real work, not a generic tier.

02

Q: Is there a minimum budget to work with Cubency?

A: We don't set a fixed minimum. Every engagement is scoped around what your business actually needs, and your proposal will reflect that.

03

Q: How long does it take to get a proposal?

A: It depends on the complexity of what you're asking for, but every proposal follows the same steps: research, discovery, solution design, then the proposal itself. We'll give you a clear timeline once we understand your request.

How we work

Q: How does the Growth Readiness Assessment work?

A: You answer a short set of questions about your business and current marketing. We review your answers against real research, then send back a clear view of where the opportunity is, no obligation attached.

Q: What's the difference between a Project, a Retainer and a Dedicated Growth Team?

A: A Project has a defined outcome and timeline. A Retainer Partnership covers ongoing marketing, creative and optimisation work. A Dedicated Growth Team is a fully embedded, multi-disciplinary team for businesses that need continuous, hands-on growth support. We'll recommend the model that fits your situation, not the one that suits us.

Q: Can I start with just one service?

A: Yes. Most clients start with one or two services. If the data shows a clear opportunity in another area later, we'll tell you, and you can expand from there.

Results & Reporting

Q: How long until I see results?

A: It depends on the service. Paid campaigns can show early signals within weeks. Organic growth, SEO and content, typically takes longer to build. We'll be upfront about realistic timelines for your specific plan before you commit to anything.

Q: How do you measure success?

A: Against the specific outcomes we agree with you before we start, usually a mix of qualified leads, conversion rate, revenue, ROAS, organic visibility or engagement, depending on the service.

Q: How often will I hear from you?

A: Reporting and communication cadence are agreed during onboarding, so you'll know exactly what to expect and when.

Getting Started

Q: Do I need to know which service I need before I contact you?

A: No. Take the Growth Readiness Assessment or request a custom proposal, and we'll help you work out where to start.

Q: What do you need from me to get started?

A: Access to relevant information, honest answers about your goals and current situation, and timely approvals once we're working together. We'll handle the strategy, execution and reporting.

Still have a question?

We'd rather answer it directly than leave you guessing.